Privacy Policy
Last updated: June 16, 2025
1. Information We Collect
CrystalCore collects information necessary to provide our lead generation services:
Client Information
- Contact details (name, email, phone, address)
- Company information and business requirements
- Target audience specifications and preferences
- Payment and billing information
Lead Data
- Prospect contact information and demographics
- Social media profiles and engagement data
- Behavioral patterns and interest indicators
- Qualification scores and verification status
2. How We Use Information
We use collected information to:
- Deliver qualified leads matching client specifications
- Optimize targeting algorithms and campaign performance
- Provide analytics, reporting, and account management
- Process payments and maintain billing records
- Communicate about services and account updates
- Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
CrystalCore does not sell, rent, or trade personal information. We may share information in the following circumstances:
- With clients as part of lead delivery services
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with business transfers or acquisitions
4. Data Security
We implement comprehensive security measures to protect information:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Secure data centers and infrastructure
5. Data Retention
We retain information for as long as necessary to:
- Provide ongoing services to clients
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Improve our services and algorithms
Lead data is typically retained for 2 years after delivery, while client account information is retained for 7 years after account closure.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (subject to legal requirements)
- Restriction of processing activities
- Data portability for certain information
- Objection to certain processing activities
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website functionality and user experience
- Analyze website traffic and usage patterns
- Personalize content and advertisements
- Remember your preferences and settings
You can control cookie settings through your browser preferences.
8. Third-Party Services
We work with third-party platforms and services for lead generation activities. These partners have their own privacy policies governing their data practices. We encourage you to review their policies when interacting with their platforms.
9. International Data Transfers
Information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through email or website notices. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact:
John Bennett Creel
Privacy Officer
CrystalCore
62 Gilbert Road
Camberley, England, GU16 7RF
Email: [email protected]
Phone: +447340772219